Frequently Asked Questions
Everything you need to know about shopping with Major Golf Direct
What are your standard delivery times and costs?
We offer standard delivery within 3-5 working days. Shipping is free on all orders over £50, while orders below this threshold incur a flat rate of £4.99.
Can I return a golf club if it doesn't suit my game?
Yes, we offer a 30-day return policy. Items must be in their original, unused condition with all packaging intact to qualify for a full refund.
Do you offer custom fitting services for golf clubs?
Absolutely. We provide professional custom fitting at our physical store locations to ensure your clubs are perfectly tuned to your swing and height.
Are all the products sold on your site authentic?
Yes, Major Golf Direct is an authorized retailer for all major brands including Titleist, TaylorMade, Callaway, and PING. Every product is 100% authentic and backed by the manufacturer's warranty.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Apple Pay. We also offer interest-free financing options via Klarna for qualifying purchases.
How can I track my order once it has been shipped?
Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery progress.